Shipping policy
Thank you for choosing to shop with us! Please review our shipping policy below:
Physical Items:
Physical items will be shipped via mainly USPS and shipping rates will be calculated as follows:
- Standard shipping (orders less than $70): $7.00
- Standard shipping (orders $70+): Free
- Expedited shipping: $15.00
Shipping rates will be displayed at checkout before you complete your purchase.
Estimated delivery times will vary depending on your location and the shipping method chosen at checkout.
Processing Time:
Please allow 5-7 business days for processing of your order, excluding weekends and holidays.
International Shipping:
Unfortunately, we cannot offer international shipping at this time. If you would still like to purchase from us and are willing to pay any customs duties, taxes, or fees, please contact us at whiskerandwanderfa@gmail.com and we can see what we can do!
Order Tracking:
Once your order has shipped, you will receive a shipping confirmation email containing tracking information, if applicable, so you can track your package's journey to you/your loved one!
Delivery Issues:
If you encounter any issues with the delivery of your order, please contact us at whiskerandwanderfa@gmail.com and we will do our best to assist you.
Returns and Exchanges:
Please refer to our Returns and Exchanges Policy for this information.
Contact Information:
If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact us at whiskerandwanderfa@gmail.com.